Terms of service

Who we are

Annual Tabletop is operated by Neximus Holdings LLC DBA Thagentix (“we,” “us”). Registration details, mailing address, and notice provisions are defined in the MSA for paying customers.

Accepting these terms

By accessing the marketing site or by signing up for a trial, you agree to these terms. If you are accepting on behalf of an organization, you represent that you have the authority to bind that organization to these terms. If we later sign an MSA with your organization, the MSA governs instead of this page.

Accounts

You are responsible for safeguarding your account credentials. Use MFA. Use SSO on paid tiers. Notify us promptly if you suspect unauthorized access at security@annualtabletop.com.

Acceptable use

You may not use Annual Tabletop to facilitate or rehearse criminal activity, to generate scenarios designed to cause real harm, or to target specific individuals for unlawful action. You may not attempt to extract scenario content or AAR templates for commercial reuse outside the platform. You may not reverse-engineer Atlas or attempt to circumvent tenancy isolation. We reserve the right to terminate access for violation.

Customer data

You own your customer data, including AARs and session content. We process it under the Privacy policy and the MSA / DPA. For trial users without an MSA, the commitments on the Security page govern handling.

Service availability and SLAs

Contractual uptime and response-time SLAs are defined in the MSA. Enterprise / State and MSP / Partner tiers carry contractual uptime. Free-trial, self-serve, and demo access run best-effort on the same infrastructure — same reliability posture, no contractual remedy. Scheduled maintenance is posted to the status page.

Fees and billing

Paid tier pricing is published on our pricing page and fixed by your MSA. Annual contracts bill at the start of the term; month-to-month tiers bill on the monthly anniversary. Taxes are your responsibility where applicable. Failed payment may result in suspended access after a grace period defined in the MSA.

Cancellation and refunds

Annual contracts pro-rate on cancellation, net of consumed custom-scenario work and one-time setup fees. Month-to-month tiers cancel at the end of the then-current billing period. A customer-requested export of AARs is provided on reasonable notice at no charge.

Intellectual property

The platform, the Atlas facilitator, our scenario templates, and our AAR framework crosswalks are our intellectual property. Customer-authored scenarios, customer data, and AARs generated on your account belong to you. Nothing in these terms grants you a license to reuse our scenario library outside the platform.

Warranties and disclaimers

We warrant that the service performs materially in accordance with our published documentation. Except for that warranty, the service is provided “as is” to the extent permitted by applicable law. AARs are decision-support artifacts, not legal or regulatory advice; consult counsel before treating an AAR as evidence of compliance with a specific regulation.

Limitation of liability

To the extent permitted by law, neither party is liable for indirect, incidental, consequential, or punitive damages arising out of these terms or the service. Our aggregate liability is capped at the amounts paid to us in the 12 months preceding the event giving rise to the claim. Specific carve-outs (IP indemnity, confidentiality, data-breach obligations) are defined in the MSA.

Indemnification

You will indemnify us against claims arising from your misuse of the service or violation of these terms. Reciprocal indemnities covering third-party IP claims against the platform are defined in the MSA.

Termination

You may stop using the service at any time. We may suspend or terminate access for acceptable-use violation, non-payment (after the MSA grace period), or to comply with law. On termination, your AARs remain available for export for 30 days.

Governing law

These self-serve terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles. Paying customers may negotiate governing law in the MSA; for public- sector customers, we default to the customer's jurisdiction where procurement rules require.

Third-party services

Annual Tabletop relies on third-party providers to deliver the service. Each provider has its own terms of service and privacy policy that apply when their services are used through our platform.

• Vercel — hosting and page-view analytics. Terms / Privacy
• StatCounter— aggregate page-view analytics. Terms / Privacy
• Anthropic— Atlas AI facilitator (primary model provider). Terms / Privacy
• OpenAI— Atlas AI facilitator (fallback model provider). Terms / Privacy
• Resend— transactional email (invitations, magic links, AAR delivery). Terms / Privacy
• Sentry — application error monitoring. Terms / Privacy
• Stripe— subscription billing and invoicing. Terms / Privacy
• Amazon Web Services— cloud hosting infrastructure. Terms / Privacy

A current list of sub-processors that touch customer data is maintained at /legal/subprocessors.

Changes to these terms

We announce material changes on the status page 30 days before they take effect. Continued use of the service after the effective date constitutes acceptance. Non-material clarifications may land without notice.

Contact

Questions about these terms: hello@annualtabletop.com.

These terms are operational and binding. They will be replaced verbatim or clarified by the counsel-reviewed final at sign-off; in the meantime, the commitments here govern trial and self-serve use.